Frequently Asked Questions
Everything you need to know about your Truffle experience.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' button. We provide measurements in both inches and centimeters, along with fit recommendations (e.g., true to size, oversized, or slim fit) to ensure you find your perfect match.
What is Truffle's shipping policy?
We offer standard and express shipping worldwide. Orders over $150 qualify for free standard shipping. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
Can I return or exchange an item?
Yes, we offer a 30-day return policy for all unworn items with original tags attached. To initiate a return or exchange, please visit our Returns Portal and follow the step-by-step instructions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Truffle garments?
To maintain the quality of your pieces, we recommend following the care label instructions found inside each garment. Generally, we suggest cold washing and air drying to preserve fabric integrity and prevent shrinkage.
Are your materials sustainably sourced?
At Truffle, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and responsible manufacturing processes to reduce our environmental footprint while maintaining premium quality.